The frequency of workplace violence against healthcare workers and affecting factors

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dc.contributor.authorSari, Hidir
dc.contributor.authorYildiz, Ismail
dc.contributor.authorBaloglu, Senem cagla
dc.contributor.authoroezel, Mehmet
dc.contributor.authorTekalp, Ronay
dc.date.accessioned2024-04-24T17:15:22Z
dc.date.available2024-04-24T17:15:22Z
dc.date.issued2023
dc.departmentDicle Üniversitesien_US
dc.description.abstractBackgroundWorkplace violence has become a global issue, especially among healthcare workers. This study aimed to determine the influencing factors and legal processes of workplace violence incidents, as well as the frequency of workplace violence in a tertiary hospital. MethodsThis observational, descriptive, retrospective frequency study was conducted between January 2020 and March 2022. This study examined the workplace violence records of 135 healthcare professionals at a tertiary hospital's Patient Rights and Employee Safety and Law departments. Factors affecting workplace violence were categorized as noncompliance with the procedure, communication, and dissatisfaction. ResultsWorkplace violence frequency was observed in the cumulative total of 10821 healthcare workers at 1.2%. In terms of workplace violence types, 71.9% were verbal and 28.1% were physical. In terms of exposure to workplace violence, doctors accounted for 62.3%, nurses for 20%, and medical secretaries for 7.4%. Most cases were observed in outpatient clinics (34.8%), followed by emergency departments (25.9%). Among the main reasons for workplace violence against healthcare workers, non-compliance with procedures (49.6%), communication (27.4%), and dissatisfaction (23.1%) were identified. Legal aid was provided to all notifications of workplace violence. 37.1% were not prosecuted, 55.5% were under investigation, 4.4% were accepted indictments, and 3.0% were punished by a judicial fine. ConclusionThis study can provide significant contributions to the formulation of workplace violence prevention policies and programs by analyzing white-code notifications for workplace violence frequency and preventable factors. Healthcare workers may have underreported workplace violence events due to the length of the proceedings and the perceived lack of protection from legal regulations.en_US
dc.identifier.doi10.1371/journal.pone.0289363
dc.identifier.issn1932-6203
dc.identifier.issue7en_US
dc.identifier.pmid37506128
dc.identifier.scopus2-s2.0-85166001850
dc.identifier.scopusqualityQ1
dc.identifier.urihttps://doi.org/10.1371/journal.pone.0289363
dc.identifier.urihttps://hdl.handle.net/11468/18431
dc.identifier.volume18en_US
dc.identifier.wosWOS:001041546400018
dc.identifier.wosqualityN/A
dc.indekslendigikaynakWeb of Science
dc.indekslendigikaynakScopus
dc.indekslendigikaynakPubMed
dc.language.isoenen_US
dc.publisherPublic Library Scienceen_US
dc.relation.ispartofPlos One
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanıen_US
dc.rightsinfo:eu-repo/semantics/openAccessen_US
dc.subject[No Keyword]en_US
dc.titleThe frequency of workplace violence against healthcare workers and affecting factorsen_US
dc.titleThe frequency of workplace violence against healthcare workers and affecting factors
dc.typeArticleen_US

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