The Effects of Patient-Centered Communication on Patient Engagement, Health-Related Quality of Life, Service Quality Perception and Patient Satisfaction in Patients with Cancer: A Cross-Sectional Study in Türkiye

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dc.contributor.authorCakmak, Cuma
dc.contributor.authorUgurluoglu, Oezguer
dc.date.accessioned2024-04-24T17:14:38Z
dc.date.available2024-04-24T17:14:38Z
dc.date.issued2024
dc.departmentDicle Üniversitesien_US
dc.description.abstractIntroductionPatient-centered communication is a type of communication that takes place between the provider and the patient.ObjectivesIt is aimed to reveal the effects of patient-centered communication on patient engagement, health-related quality of life, perception of service quality and patient satisfaction.MethodThe study was conducted by applying multiple regression analysis to the data obtained from 312 patients with cancer treated in a training and research hospital affiliated to the Ministry of Health in Diyarbakir, Turkiye.ResultsMore than half of the patients were female and had stage 4 cancer. Different types of cancer were detected (breast cancer, cancer of the digestive organs, lymphatic and hematopoietic cancer, cancer of the genital organs, cancer of the respiratory organs, etc.). It can be stated that the average values obtained by patients from patient-centered communication and its sub-dimensions are high. There are positive, moderate and low and significant relationships between the overall patient-centered communication and patient engagement, patient satisfaction, service quality perception and quality of life. It was statistically revealed that patient-centered communication positively affected patient engagement, health-related quality of life, service quality perception, and patient satisfaction.ConclusionPatient-centered communication positively affects various short and medium-term health outcomes and this study offers suggestions for improving patient-provider communication.en_US
dc.identifier.doi10.1177/10732748241236327
dc.identifier.issn1073-2748
dc.identifier.issn1526-2359
dc.identifier.pmid38411086
dc.identifier.scopus2-s2.0-85186418430
dc.identifier.scopusqualityQ3
dc.identifier.urihttps://doi.org/10.1177/10732748241236327
dc.identifier.urihttps://hdl.handle.net/11468/18110
dc.identifier.volume31en_US
dc.identifier.wosWOS:001174013300001
dc.identifier.wosqualityN/A
dc.indekslendigikaynakWeb of Science
dc.indekslendigikaynakScopus
dc.indekslendigikaynakPubMed
dc.language.isoenen_US
dc.publisherSage Publications Incen_US
dc.relation.ispartofCancer Control
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanıen_US
dc.rightsinfo:eu-repo/semantics/openAccessen_US
dc.subjectPatient-Centered Communicationen_US
dc.subjectCancer Diseaseen_US
dc.subjectPatient Engagementen_US
dc.subjectHealth Related Quality Of Lifeen_US
dc.subjectService Quality Perceptionen_US
dc.subjectPatient Satisfactionen_US
dc.titleThe Effects of Patient-Centered Communication on Patient Engagement, Health-Related Quality of Life, Service Quality Perception and Patient Satisfaction in Patients with Cancer: A Cross-Sectional Study in Türkiyeen_US
dc.titleThe Effects of Patient-Centered Communication on Patient Engagement, Health-Related Quality of Life, Service Quality Perception and Patient Satisfaction in Patients with Cancer: A Cross-Sectional Study in Türkiye
dc.typeArticleen_US

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