Psychological distress of women working in banks

Basit Öğe Kaydı
dc.contributor.authorBez, Yasin
dc.contributor.authorEmhan, Abdurrahim
dc.date.accessioned2024-04-24T17:11:41Z
dc.date.available2024-04-24T17:11:41Z
dc.date.issued2011
dc.departmentDicle Üniversitesien_US
dc.description.abstractIntroduction: We aim to identify burnout and psychological distress levels in employees of three different types of banks, including conventional banks (government and private) and interest-free banks. Methods: All branches of the three different types of banks were visited in Diyarbakir, the largest city in the southeastern part of Turkey. The Maslach Burnout Inventory (MBI), the Symptom Check List-90 Revised (SCL-90-R), and a demographic form were delivered to 235 bank employees in July 2009. Data from the 163 respondents were analyzed. Results: Employment of women in private banks was higher than in government and interest-free banks. The mean scores of somatization, obsessive-compulsiveness, depression, anxiety, phobic anxiety, paranoid ideation, general symptom index in the SCL-90-R and emotional exhaustion were higher in women than in men. Younger employees felt less personal accomplishment than their older colleagues. Additionally, less experienced employees were under greater stress from working directly with people. They did not feel successful in their jobs. The three groups were similar in terms of burnout levels, but the SCL-90-R showed significantly different scores between the groups. Discussion: Women employed in the banking sector were at risk for psychological distress and emotional exhaustion. Younger employees felt a decreased sense of personal accomplishment. Private bank employees experienced a larger level of psychological distress which was not reflected in their burnout levels.en_US
dc.identifier.doi10.1111/j.1758-5872.2011.00133.x
dc.identifier.endpage150en_US
dc.identifier.issn1758-5864
dc.identifier.issue3en_US
dc.identifier.scopus2-s2.0-80052200555
dc.identifier.scopusqualityQ1
dc.identifier.startpage145en_US
dc.identifier.urihttps://doi.org/10.1111/j.1758-5872.2011.00133.x
dc.identifier.urihttps://hdl.handle.net/11468/17669
dc.identifier.volume3en_US
dc.identifier.wosWOS:000294569900008
dc.identifier.wosqualityQ4
dc.indekslendigikaynakWeb of Science
dc.indekslendigikaynakScopus
dc.language.isoenen_US
dc.publisherWiley-Blackwellen_US
dc.relation.ispartofAsia-Pacific Psychiatry
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanıen_US
dc.rightsinfo:eu-repo/semantics/closedAccessen_US
dc.subjectBanking Sectoren_US
dc.subjectBurnouten_US
dc.subjectGender Differenceen_US
dc.subjectPsychological Distressen_US
dc.titlePsychological distress of women working in banksen_US
dc.titlePsychological distress of women working in banks
dc.typeArticleen_US

Dosyalar

Koleksiyon

WoS İndeksli Yayınlar Koleksiyonu
Scopus İndeksli Yayınlar Koleksiyonu