ANALYSIS OF USABILITY OF WEB SITES IN HOSPITALS IN DIYARBAKIR, TURKEY

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dc.contributor.authorGumus, Rojan
dc.contributor.authorKisa, Adnan
dc.date.accessioned2024-04-24T17:47:26Z
dc.date.available2024-04-24T17:47:26Z
dc.date.issued2016
dc.departmentDicle Üniversitesien_US
dc.description3rd International Conference on Social Sciences and Humanities (SOCIOINT) -- MAY 23-25, 2016 -- Istanbul, TURKEYen_US
dc.description.abstractThe aim of this study is to determine online services, which has been rendered by public and private health institutions in Diyarbakir, Turkey. As this study was implemented only in center and districts of Diyarbakir, all health institutions were included. Web sites of these institutions were searched between 01.01.2016-01.04.2016 and data were compiled. Among 38 institutions, 21 (56%) of them were public and 17 (44%) of them were private. 27(72%) of health institutions were general hospitals and 11(28%) of them were medical specialty centers. These web sites were investigated according to four dimensions such as, institution information, facilitating online services, relations with community, shareholders and target groups and social media integration by 23 measures. As a result, we have seen that, public health institutions are more efficient in utilization of online services. Nearly all measures were performed in these institutions. On the other hand, in private institutions there is a lack of information and service. A big absence of public institutions is providing service only in Turkish. It is seen that private health institutions, which are members of big trademarks, are more efficient. Local health institutions in Diyarbakir don't have web pages or have insufficient online services. We can say that, public health institutions and university hospitals are more successful in providing online services in Turkey. Staff and location changes often prevent continuity of web pages of private health institutions. So it is imperative to update these web pages by professionals continually. As e-commerce is very important for every branch of business and internet is very widespread among all individuals, it is compulsory for health institutions to develop their online services.en_US
dc.identifier.endpage249en_US
dc.identifier.isbn978-605-64453-7-8
dc.identifier.startpage246en_US
dc.identifier.urihttps://hdl.handle.net/11468/22481
dc.identifier.wosWOS:000400168100036
dc.identifier.wosqualityN/A
dc.indekslendigikaynakWeb of Science
dc.language.isoenen_US
dc.publisherInt Organization Center Acad Researchen_US
dc.relation.ispartofSocioint16: 3rd International Conference on Social Sciences and Humanities
dc.relation.publicationcategoryKonferans Öğesi - Uluslararası - Kurum Öğretim Elemanıen_US
dc.rightsinfo:eu-repo/semantics/closedAccessen_US
dc.subjectHospitalen_US
dc.subjectWeb Siteen_US
dc.subjectInterneten_US
dc.subjectE-Commerceen_US
dc.subjectTurkeyen_US
dc.titleANALYSIS OF USABILITY OF WEB SITES IN HOSPITALS IN DIYARBAKIR, TURKEYen_US
dc.titleANALYSIS OF USABILITY OF WEB SITES IN HOSPITALS IN DIYARBAKIR, TURKEY
dc.typeConference Objecten_US

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