Examination of total quality management practices in higher education in the context of quality sufficiency

In this work, so as to determine and evaluate the quality sufficiency of a higher education institution according to students' feedback, an adequate scale is constructed by reviewing the relevant literature. After performing the tests of reliability and validity on the scale, which poses a means of collecting data, the findings are tested for the statistical analyses such as correlation analysis, and then the relevant comments were provided. This work was conducted at Diyarbakir Vocational High School of Dicle University in the fall semester of 2012. (C) The Authors. Published by Elsevier Ltd.