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    APPLICATION OF PERFORMANCE INDICATORS TO A UNIVERSITY HOSPITAL
    (Rojan GÜMÜŞ, 2016) Yıldız, İsmail; Özdemir, Eylem Can
    Assessment” is the process of objectively understanding the state orcondition of a thing, by observation and measurement. Assessment ofsomething means taking a measure of its effectiveness. “Formative”assessment is measurement for the purpose of improving it. “Summative”assessment is what we normally call “evaluation.” Evaluation” is theprocess of observing and measuring a thing for the purpose of judging it andof determining its “value,” either by comparison to similar things, or to astandard. Although health service can be provided in different structures andsystems the common goal in all health care services is to practice the rightprocedures on the right people at the right time. This may be possible withthe continuous improvement process of quality and development.In this study we emphasized on 19 indicators followed in Dicle UniversityHospital regarding targets, obtained results, interpretation of results,corrective and preventive actions, challenges and solutions for collectingcorrect data. Additionally by taking account indicator applications in DicleUniversity a model was proposed for university hospitals.