PERCEPTIONS OF CITIZENS FOR PUBLIC INSTITUTIONS’ PERFORMANCE IN CRISES: COVID-19 CRISIS IN TURKEY CONTEXT
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Tarih
2022
Yazarlar
Dergi Başlığı
Dergi ISSN
Cilt Başlığı
Yayıncı
Goce Delchev University of Shtip
Erişim Hakkı
info:eu-repo/semantics/closedAccess
Özet
The hard measures of governments and incapacity of public sector were questioned in many societies due to quick spread of Covid-19 in the previous two years. Considering crisis management, public administration and voice orientation literature, this study proposed a negative relationship with public sector performance perception of citizens and their political position in regards to the governing party during Covid-19 outbreak in Turkey. Moreover, political participation and political efficacy would play a contextual role in this negative relationship. Findings of the study indicate that opponent citizens perceive a lower level of performance for public institutions during Covid-19. However, political efficacy of citizens did not amplify this relationship. While high level of political participation amplifies the negative effect of political view on public service performance, it did show a diminishing moderating role in general. © 2022, Goce Delchev University of Shtip. All rights reserved.
Açıklama
Anahtar Kelimeler
Covid-19, Performance, Political Efficacy, Political Participation, Political View, Public Institutions
Kaynak
Balkan Social Science Review
WoS Q Değeri
Scopus Q Değeri
Q3
Cilt
19
